RETURNS & REFUND POLICY

Due to the consumable nature of our products, we do not accept returns, except under extraordinary circumstances such as damage during transit.

1. Returns Due to Transit Damage

• In the rare event that your product arrives damaged, please contact us within 2 days of receiving the order. contact@grin10.in. Email us at with your order number, a description of the damage, and clear photographs of the damaged product and packaging.
• Upon verification, we will provide instructions on returning the damaged product or provide 100% refund of the damaged order value.

2. Refund Process

• Refunds will be processed within 7 working days of receiving and inspecting the returned product.
• We will refund the purchase amount to the original method of payment.

3. Non-Returnable Items

• Due to the nature of our products, we cannot accept returns for products that have been opened or used.

4. Refunds for Undelivered Products

• If, for any reason, the product is undelivered within the stipulated time frame by the courier service, customers are eligible for a 100% refund.
• Please notify us at contact@grin10.in or contact our customer care number if your order is undelivered within the expected time.
• Refunds for undelivered orders will be processed promptly, and the 100% amount will be refunded to the original method of payment within 7 days.

Contact Information

Please note that this return policy is applicable only for products purchased directly from www.grin10.in. If you have purchased our products from a third-party retailer, please refer to their return policy.

GRIN10 is a brand of Vertru LLP. Vertru LLP reserves the right to update or modify this policy at any time without prior notice. It is advisable to review our Return & Refund policy periodically for any changes.